{"id":1266,"date":"2026-05-09T02:40:57","date_gmt":"2026-05-09T02:40:57","guid":{"rendered":"https:\/\/www.eleviacompetences.com\/?page_id=1266"},"modified":"2026-05-09T03:07:25","modified_gmt":"2026-05-09T03:07:25","slug":"competences-relationnelles-vente-efficacite-professionnelle","status":"publish","type":"page","link":"https:\/\/www.eleviacompetences.com\/index.php\/competences-relationnelles-vente-efficacite-professionnelle\/","title":{"rendered":"Comp\u00e9tences relationnelles, vente & efficacit\u00e9 professionnelle"},"content":{"rendered":"

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\n
\n
\n
\n
Formation 01 \u00b7 Relation & vente<\/div>\n

Comp\u00e9tences relationnelles, vente<\/span> & efficacit\u00e9 professionnelle<\/h1>\n

D\u00e9velopper son impact, renforcer sa posture professionnelle et gagner en efficacit\u00e9
\ndans la relation client, la vente et l\u2019organisation quotidienne.<\/p>\n

Demander un devis<\/a>
\nVoir le programme<\/a><\/div>\n<\/div>\n
01<\/div>\n<\/div>\n<\/section>\n
\n
\n
Dur\u00e9e1 journ\u00e9e
\n7 heures<\/strong><\/div>\n
Modalit\u00e9sPr\u00e9sentiel
\nou distanciel<\/strong><\/div>\n
PublicParticulier, professionnel & entreprise<\/strong><\/div>\n
Pr\u00e9requisAucun pr\u00e9requis<\/strong><\/div>\n<\/div>\n<\/section>\n
\n
\n
\n
Pr\u00e9sentation<\/div>\n

D\u00e9velopper son impact, quel que soit son secteur<\/h2>\n<\/div>\n
\n

La performance repose avant tout sur la qualit\u00e9 de la relation et la capacit\u00e9
\n\u00e0 convaincre avec justesse. Cette formation d\u00e9veloppe des comp\u00e9tences
\nimm\u00e9diatement transf\u00e9rables \u00e0 tous les environnements professionnels.<\/p>\n

Elle renforce les fondamentaux de la vente, la gestion des objections,
\nla fid\u00e9lisation client, l\u2019\u00e9coute active, l\u2019argumentation et la posture
\nprofessionnelle.<\/p>\n<\/div>\n<\/div>\n<\/section>\n

\n
\n

D\u00e9clinable & adaptable selon les secteurs<\/h3>\n

Un bloc transverse con\u00e7u pour donner les cl\u00e9s essentielles d\u2019une performance
\nrelationnelle durable, recherch\u00e9e par les recruteurs et les organisations.<\/p>\n<\/div>\n<\/section>\n

\n
Objectifs p\u00e9dagogiques<\/div>\n

Renforcer sa posture, son aisance et son efficacit\u00e9<\/h2>\n
\n
\n
01<\/div>\n

Convaincre avec justesse<\/h3>\n

Structurer son argumentation et adapter son discours au besoin client.<\/p>\n<\/div>\n

\n
02<\/div>\n

Cr\u00e9er une relation durable<\/h3>\n

D\u00e9velopper l\u2019\u00e9coute active, la confiance et la fid\u00e9lisation client.<\/p>\n<\/div>\n

\n
03<\/div>\n

Gagner en efficacit\u00e9<\/h3>\n

Am\u00e9liorer son organisation, sa gestion du temps et sa posture professionnelle.<\/p>\n<\/div>\n<\/div>\n<\/section>\n

\n
\n
Programme<\/div>\n

Un programme complet pour d\u00e9velopper son impact professionnel<\/h2>\n
\n
\n
01<\/div>\n
\n

Fondamentaux de la vente<\/h3>\n

Comprendre les \u00e9tapes cl\u00e9s d\u2019un \u00e9change commercial efficace.<\/p>\n<\/div>\n<\/div>\n

\n
02<\/div>\n
\n

Gestion des objections<\/h3>\n

Accueillir, traiter et transformer les objections en leviers d\u2019\u00e9change.<\/p>\n<\/div>\n<\/div>\n

\n
03<\/div>\n
\n

Fid\u00e9lisation client<\/h3>\n

D\u00e9velopper une relation client qualitative et durable.<\/p>\n<\/div>\n<\/div>\n

\n
04<\/div>\n
\n

Techniques d\u2019\u00e9coute active<\/h3>\n

Questionner, reformuler et comprendre les attentes explicites et implicites.<\/p>\n<\/div>\n<\/div>\n

\n
05<\/div>\n
\n

Argumentation & persuasion<\/h3>\n

Construire un discours clair, convaincant et orient\u00e9 solution.<\/p>\n<\/div>\n<\/div>\n

\n
06<\/div>\n
\n

Vendre et n\u00e9gocier par t\u00e9l\u00e9phone<\/h3>\n

D\u00e9velopper son aisance dans les \u00e9changes \u00e0 distance.<\/p>\n<\/div>\n<\/div>\n

\n
07<\/div>\n
\n

Prise de parole en public<\/h3>\n

Renforcer sa pr\u00e9sence, sa clart\u00e9 et sa cr\u00e9dibilit\u00e9 \u00e0 l\u2019oral.<\/p>\n<\/div>\n<\/div>\n

\n
08<\/div>\n
\n

Posture professionnelle<\/h3>\n

Adopter une attitude align\u00e9e, rassurante et impactante.<\/p>\n<\/div>\n<\/div>\n

\n
09<\/div>\n
\n

Communication assertive<\/h3>\n

S\u2019exprimer clairement tout en respectant la relation.<\/p>\n<\/div>\n<\/div>\n

\n
10<\/div>\n
\n

Gestion du stress<\/h3>\n

Pr\u00e9server son \u00e9quilibre et maintenir sa qualit\u00e9 professionnelle.<\/p>\n<\/div>\n<\/div>\n

\n
11<\/div>\n
\n

Gestion des r\u00e9clamations clients<\/h3>\n

Traiter les situations sensibles avec m\u00e9thode et professionnalisme.<\/p>\n<\/div>\n<\/div>\n

\n
12<\/div>\n
\n

Confiance & estime de soi<\/h3>\n

D\u00e9velopper son assurance dans les situations professionnelles.<\/p>\n<\/div>\n<\/div>\n

\n
13<\/div>\n
\n

Gestion du temps & organisation personnelle<\/h3>\n

Prioriser, structurer et am\u00e9liorer son efficacit\u00e9 au quotidien.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n

\n
\n
\n
M\u00e9thode Elevia<\/div>\n

Faire progresser, structurer et r\u00e9v\u00e9ler le potentiel<\/h2>\n

Une p\u00e9dagogie active, simple et concr\u00e8te pour d\u00e9velopper des comp\u00e9tences
\nrelationnelles directement applicables sur le terrain.<\/p>\n<\/div>\n

\n
01. Mises en situation<\/div>\n
02. Jeux de r\u00f4le<\/div>\n
03. Plan d\u2019action personnel<\/div>\n<\/div>\n<\/div>\n<\/section>\n
\n
\n
\n
D\u00e9velopper l\u2019impact<\/div>\n

Renforcer la performance relationnelle de vos \u00e9quipes<\/h2>\n

Une formation adaptable \u00e0 votre secteur, vos \u00e9quipes et vos enjeux commerciaux.<\/p>\n<\/div>\n

Demander un devis<\/a><\/p>\n<\/div>\n<\/section>\n<\/div>\n

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css=\u00a0\u00bb.vc_custom_1778296017076{margin-top: -35px !important;}\u00a0\u00bb] Formation 01 \u00b7 Relation & vente Comp\u00e9tences relationnelles, vente & efficacit\u00e9 professionnelle D\u00e9velopper son impact, renforcer sa posture professionnelle et gagner en efficacit\u00e9 dans la relation client, la vente et l\u2019organisation quotidienne. Demander un devis Voir le […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1266","page","type-page","status-publish","hentry"],"yoast_head":"\nComp\u00e9tences relationnelles, vente & efficacit\u00e9 professionnelle - ELEVIA COMPETENCES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eleviacompetences.com\/index.php\/competences-relationnelles-vente-efficacite-professionnelle\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comp\u00e9tences relationnelles, vente & efficacit\u00e9 professionnelle - ELEVIA COMPETENCES\" \/>\n<meta property=\"og:description\" content=\"[vc_row 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css=\u00a0\u00bb.vc_custom_1778296017076{margin-top: -35px !important;}\u00a0\u00bb] Formation 01 \u00b7 Relation & vente Comp\u00e9tences relationnelles, vente & efficacit\u00e9 professionnelle D\u00e9velopper son impact, renforcer sa posture professionnelle et gagner en efficacit\u00e9 dans la relation client, la vente et l\u2019organisation quotidienne. 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